Reports and sessions
Your takings, best sellers, busiest hours and who is online right now.
Overview
The Overview page is today at a glance: revenue and packages sold today (compared with this time yesterday), how many people are online, data used, and which routers are online. Below it are the last 30 days of revenue, your best sellers and your latest sales.
Reports
Reports covers any date range — today, 7, 30 or 90 days, or your own — for all sites or one. Hover over or tap a bar for its exact figures; View data under each chart shows them as a table.
| Section | What it tells you |
|---|---|
| Revenue, packages sold | Takings and sales, compared with the period before |
| Checkout success | How many started payments finished, failed or were abandoned |
| Paying customers | How many people paid, and how many came back |
| Data used, sessions | How much your network was used, and how long people stay on |
| Revenue and data by day | Busy days and quiet days |
| Best-selling packages | What sells most, and what earns most |
| Payment methods | How customers prefer to pay |
| Busiest hours | When people buy and log in, in your time zone |
| Vouchers | Sold online, printed, first used, active now and unsold stock |
| Sites | Revenue, sessions, data and router status for each venue |
What stands out at the bottom points out patterns worth acting on — a package that earns more than its sales suggest, an hour worth keeping the network at its best, or checkouts that keep failing.
Export payments downloads the payments in the range as a spreadsheet.
Sessions
Sessions lists everyone online right now: voucher, package, how long they've been on, data down and up, their device and which router. It refreshes every 30 seconds. Figures are as of the router's last update, every few minutes.
A voucher's details
Select any voucher code — in Vouchers, Sessions or Payments — to see:
- data used, against its cap if it has one;
- time online across all its sessions;
- validity left, and when it was first used;
- devices that have used it;
- who paid for it and how, with the receipt;
- every session: when, how long, how much data, which device and router, and why it ended.
It's the quickest way to answer "my code stopped working".